random when i opened my new macbook air (ive had it for a day or so) instead of showing the profiles it says system administrator and asks for a password. Ive tried entering the password i used to unlock it before (knowing i am the administrator) and it is not working. please help i cannot get into the computer.
MacBook Air 13″, macOS 11.1
Hi echenique76,
Thank you for posting in the Apple Support Communities. We understand you are unable to sign in to your Mac, and need help regaining access.
We'll get you pointed in the right direction. The resource below details your options for resetting the login password.
Cheers!
Hi echenique76,
Thank you for posting in the Apple Support Communities. We understand you are unable to sign in to your Mac, and need help regaining access.
We'll get you pointed in the right direction. The resource below details your options for resetting the login password.
Cheers!
system administrator
