I’ve tried turning everything off, rebooting the phone and still the brightness dims throughout the day, or even after 1/2 hour or so. Not sure what to try next. I’ve read what to do, but nothing works. Had this phone a week and ready to take it back!
Hey there, Gramadragon.
We understand that the display of your iPhone 12 Pro is adjusting the brightness by itself, even after you've taken some steps with your iPhone to stop it. To confirm, you ensured that both Auto-Brightness and True Tone are disabled, correct? If unsure, please follow the steps below to check:
We want to make sure we understand the steps you've already taken. Also, you'll want to ensure that your iPhone is being used within acceptable temperatures. If a device gets too warm, the display may dim the brightness as well. If you'd like, you can read more here: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Take care!
Hey there, Gramadragon.
We understand that the display of your iPhone 12 Pro is adjusting the brightness by itself, even after you've taken some steps with your iPhone to stop it. To confirm, you ensured that both Auto-Brightness and True Tone are disabled, correct? If unsure, please follow the steps below to check:
We want to make sure we understand the steps you've already taken. Also, you'll want to ensure that your iPhone is being used within acceptable temperatures. If a device gets too warm, the display may dim the brightness as well. If you'd like, you can read more here: Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures
Take care!
iPhone 12 Pro brightness issue
