You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good day or night. I can not restart my iPhone after it switched off. I have receive flashing of Apple Logo or have a screen with: support.apple.com/iphone/restore
I have tried to reboot it but unsuccessful. My MAC and iTunes are updated till last version but also can not be used to start my iPhone, while trying it via iTunes - I have receive an error with 4015
iPhone XS, iOS 14
Hi there tatyana142,
We understand you're seeing the Restore screen on your iPhone and receiving error 4015 when trying to restore it, and we'd like to share some resources that can help.
Get started here: If you see the Restore screen on your iPhone, iPad, or iPod touch
The steps here may also help: If you see an error when you update or restore your iPhone, iPad, or iPod
Finally, give the specific steps here a try: iOS update and restore errors
Cheers!
Can not start my iPhone
