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Can not start my iPhone

Good day or night. I can not restart my iPhone after it switched off. I have receive flashing of Apple Logo or have a screen with: support.apple.com/iphone/restore

I have tried to reboot it but unsuccessful. My MAC and iTunes are updated till last version but also can not be used to start my iPhone, while trying it via iTunes - I have receive an error with 4015


iPhone XS, iOS 14

Posted on Feb 21, 2021 11:09 AM

Reply
1 reply

Feb 23, 2021 10:49 AM in response to tatyana142

Hi there tatyana142,


We understand you're seeing the Restore screen on your iPhone and receiving error 4015 when trying to restore it, and we'd like to share some resources that can help.


Get started here: If you see the Restore screen on your iPhone, iPad, or iPod touch


The steps here may also help: If you see an error when you update or restore your iPhone, iPad, or iPod


Finally, give the specific steps here a try: iOS update and restore errors


Cheers!

Can not start my iPhone

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