Bought iPhone 11 from guy, met at US Cellular store. Agent confirmed phone unlocked...login with my iCloud and Apple ID...get home phone says US Cellular is the carrier and SIM locked. Been back to store, called former owner of phone....called Apple.....US Cellular says phone is unlocked...Apple says locked??? Former owner has called US Cellular multiple times. What can we do now? US Cellular kinda refuses to do anything further!!!
iPhone 11, iOS 14
Have you tried restoring iOS using your computer? Sometimes you need to do that after a phone is unlocked.
You are in a very tough situation. I would hate to be in it.
Those are just my thoughts.
Axel F.
The previous owner did take it back the first day and US Cellular told him it could take 120 days to be completely unlocked. They guy does feel bad but not bad enough to refund my money lol (I haven’t asked). I hate to keep pestering the previous owner so if worse comes to worse I can just try selling it to an US Cellular customer. Funny thing is last week a different person scammed me out of hundreds for an iPhone (payed then he blocked me)
That is not good at all. This is not the stream of luck that you want to be in and I feel bad for you. I wish you all the best from this point forward.
If US Cellular claims that it may take up to 120 days to complete the unlock AND 120 days have not elapsed then wait a few more days and see if the unlock goes through. You can check every few days to see if it worked. You wouldn't have to do this if the previous owner took the iPhone back. Yes, worst case scenario, you can attempt to sell it to a US Cellular customer.
Good Luck and be careful out there.
Axel F.
Yes Apple advised me to do this and walked me through it. I have actually done it twice now.
Thank you! I appreciate that, you as well!!
US Cellular SIM lock
