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sarabeth273 Author

Level 1

4 points

Why can’t I use an app I downloaded

Download an app but won’t allow me to open it because it’s not a trusted developer?

iPad mini, iOS 12

Posted on Feb 21, 2021 5:35 PM

Top-ranking reply

DarcyJoeL

Level 1

137 points

Posted on Feb 21, 2021 5:58 PM

Hello, thanks for your question.

If you downloaded an app from a place which is not the app store you will need to approve the app's profile.

Tap Settings > General > Profiles or Profiles & Device Management. Here there should be a profile for the app which you can approve to allow the phone to open the app.

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Why can’t I use an app I downloaded

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