Hi I forgot the security question for my locked icloud account how i'm going to proceed now?

-

Posted on Feb 21, 2021 8:29 PM

Reply
1 reply

Feb 22, 2021 3:59 AM in response to Carluyy

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop arrow the three questions that you created when apple id was created will be visible .


Reset Apple ID password using find my iPhone .

On your iPhone device , click on home . Scroll to next page > click on extras > you will find find my iPhone click on it , enter your Apple ID only , click on forgot Apple ID or password , click on next.

Reset options - choose how would you like to reset your password ( a )

Click on reset through mail and click on ok .


Then open your rescue mail with web browser ( server account ) , open mail > click on reset password > two fields will be shown .

( a ) new password …..

( b ) verify password ….

Enter the credentials , and click on reset password , the password is changed .


If you click on - answer security questions - click on the right arrow .

Date of birth , verify your date of birth to continue > fill up the credentials > click on next and same pop up window will appear .

New password ….

Verify password ….

Fill up the credentials and click on reset password , the password is changed .



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi I forgot the security question for my locked icloud account how i'm going to proceed now?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.