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It’s getting update slowly n showing preparing update from past 10 minutes I hv full network

iPhone X, iOS 14

Posted on Feb 22, 2021 1:25 AM

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Question marked as Best reply

Posted on Feb 22, 2021 1:26 AM

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


2 replies
Question marked as Best reply

Feb 22, 2021 1:26 AM in response to Zaidharis

Use internet speed over 15 Mbps (both download and upload) speed for error free update. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for MacOS Catalina+) to update your device instead of over-the-air


Feb 22, 2021 1:27 AM in response to Zaidharis

Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


It’s getting update slowly n showing preparing update from past 10 minutes I hv full network

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