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Iphone not opening

Hi, my mother’s phone has shut down and when we restarted it, it showed this screen. What should we do?

iPhone 6s Plus

Posted on Feb 22, 2021 5:23 AM

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Question marked as Best reply

Posted on Feb 22, 2021 5:27 AM

Connect the device to a computer and open iTunes.

2 replies

Iphone not opening

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