Nothings seems to work on Error 9956

I have roughly 2800 photos and movies on my phone. 2100 of them are producing 9956 errors when I attempt to import them using Image capture. Even on normal sized JPG formatted images.


I have dealt with the security settings on my mac

I have confirmed full permissions for the hard drive I'm importing to and also attempted to import directly to my system drive.

I have tried both settings in the photos app settings, (both automatic and compatible)


I'm using MacOS 10.14.6 on a MacBook Pro (15-inch, 2017)

I'm using iOS 14.4 on an iPhone 7 MNAC2LL/A


Is there anything else to try? I'm trying desperately to avoid Apple's crashy Photos app.

MacBook Pro 17″, OS X 10.11

Posted on Feb 22, 2021 10:26 AM

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Question marked as Top-ranking reply

Posted on Feb 22, 2021 11:49 AM

I just fixed this by adding even more than is commonly suggested on the web to System Preferences/ Security and Privacy/ Full Disk Access


Here's my list. I didn't get a single 9956 error out of 2800 files:


/Applications/Image\ Capture.app

/Applications/Image\ Capture.app/Contents/MacOS/Image\ Capture

/System/Library/Image\ Capture/Devices/VirtualScanner.app

/System/Library/Image\ Capture/Devices/Type4Camera.app

/System/Library/Image\ Capture/Devices/PTPCamera.app

/System/Library/Image\ Capture/Devices/MassStorageCamera.app

/System/Library/Image\ Capture/Devices/AirScanScanner.app

/System/Library/Image\ Capture/Automatic\ Tasks/MakePDF.app

/System/Library/Image\ Capture/Automatic\ Tasks/Build\ Web\ Page.app

/System/Library/Image\ Capture/Support/Application/AutoImporter.app

/System/Library/Image\ Capture/Tools/use_updated_image_capture_software

/System/Library/Image\ Capture/Support/icdd

/System/Library/Image\ Capture/Devices/PTPCamera.app/Contents/MacOS/PTPCamera

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1 reply
Question marked as Top-ranking reply

Feb 22, 2021 11:49 AM in response to estatematt

I just fixed this by adding even more than is commonly suggested on the web to System Preferences/ Security and Privacy/ Full Disk Access


Here's my list. I didn't get a single 9956 error out of 2800 files:


/Applications/Image\ Capture.app

/Applications/Image\ Capture.app/Contents/MacOS/Image\ Capture

/System/Library/Image\ Capture/Devices/VirtualScanner.app

/System/Library/Image\ Capture/Devices/Type4Camera.app

/System/Library/Image\ Capture/Devices/PTPCamera.app

/System/Library/Image\ Capture/Devices/MassStorageCamera.app

/System/Library/Image\ Capture/Devices/AirScanScanner.app

/System/Library/Image\ Capture/Automatic\ Tasks/MakePDF.app

/System/Library/Image\ Capture/Automatic\ Tasks/Build\ Web\ Page.app

/System/Library/Image\ Capture/Support/Application/AutoImporter.app

/System/Library/Image\ Capture/Tools/use_updated_image_capture_software

/System/Library/Image\ Capture/Support/icdd

/System/Library/Image\ Capture/Devices/PTPCamera.app/Contents/MacOS/PTPCamera

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Nothings seems to work on Error 9956

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