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What can I do if I download a application, but it says 'your computer or network adminstrator for assistance' ?

I've tried many solution before but it doesn't help. My Mac is Big Sur system.

Posted on Feb 23, 2021 2:07 AM

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Posted on Feb 24, 2021 2:28 PM

Hi there, sasasavio,


Thanks for visiting the Apple Support Communities. It sounds like you are having trouble opening an app you downloaded from the internet. We would be happy to help!


Based on what you've described, we would recommend reviewing the following Apple Support articles:


Safely open apps on your Mac - Apple Support


Open a Mac app from an unidentified developer - Apple Support


Don't hesitate to respond back if you still need help. If you do, please provide the exact message your receive when trying to open your app (please do not paraphrase).


Have a lovely day!

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1 reply
Question marked as Best reply

Feb 24, 2021 2:28 PM in response to sasasavio

Hi there, sasasavio,


Thanks for visiting the Apple Support Communities. It sounds like you are having trouble opening an app you downloaded from the internet. We would be happy to help!


Based on what you've described, we would recommend reviewing the following Apple Support articles:


Safely open apps on your Mac - Apple Support


Open a Mac app from an unidentified developer - Apple Support


Don't hesitate to respond back if you still need help. If you do, please provide the exact message your receive when trying to open your app (please do not paraphrase).


Have a lovely day!

You do not have permission to open the application

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