My credit card account was hacked

Dear Communities,


My credit card account was hacked (Scam), please advise how to protect my account to apple phone.


[Re-Titled by Moderator]


Posted on Feb 23, 2021 5:38 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 7:34 AM

Contact the company the issued the credit card and cancel the card. Then request the company issue a replacement card.


Remove/replace the card as a payment method for your Apple ID.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


Just because your credit card was hacked, doesn't mean your Apple ID account was hacked. As a precaution, change your password.


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



3 replies
Question marked as Top-ranking reply

Feb 23, 2021 7:34 AM in response to PrakashMehnaga

Contact the company the issued the credit card and cancel the card. Then request the company issue a replacement card.


Remove/replace the card as a payment method for your Apple ID.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


Just because your credit card was hacked, doesn't mean your Apple ID account was hacked. As a precaution, change your password.


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



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My credit card account was hacked

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