hard reset iphone
how do i hard reset iphone?
User profile for user:
bailier
User level:
Community Specialist
Hello dmich4612,
It sounds like you need help resetting your iPhone.
Here's a great article with steps to take to help out: If your iPhone, iPad, or iPod touch won't turn on or is frozen
That should help to clear that up for you, but feel free to reach back out if you need further help.
Take care!