iMessage - Telephone Number Won't Verify

I changed my iphone - latest iphone 12. Same number. However, for some reason my telephone number will not verify for imessage and facetime? I tried to reset network settings multiples times, reboot and reinitialize imessage for verification but it will not validate. It is properly a validated telephone number under my icloud account.

iPhone 12, iOS 14

Posted on Feb 23, 2021 9:55 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2021 5:36 PM

Hi Kimber1949,


We understand you're running into some problems activating your phone number for use with iMessage and FaceTime, and we'd like to help. To clarify, are you able to send and receive SMS text messages without any issue? The reason we ask is that iMessage and FaceTime do require international SMS messaging to be active with the wireless carrier before they can activate. We have some more information here:


If you get an error when trying to activate iMessage or FaceTime


Please let us know what you find! We're here for you.


Have a great day.

1 reply
Question marked as Top-ranking reply

Feb 24, 2021 5:36 PM in response to Kimber1949

Hi Kimber1949,


We understand you're running into some problems activating your phone number for use with iMessage and FaceTime, and we'd like to help. To clarify, are you able to send and receive SMS text messages without any issue? The reason we ask is that iMessage and FaceTime do require international SMS messaging to be active with the wireless carrier before they can activate. We have some more information here:


If you get an error when trying to activate iMessage or FaceTime


Please let us know what you find! We're here for you.


Have a great day.

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iMessage - Telephone Number Won't Verify

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