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Level 1

4 points

Have an Apple IPad that is old and does recognize my passcode. Telling me to go to iTunes because it is disabled. How do I connect to itunes for that device.

How does one get into their ipad when it is locked and telling you to go to iTunes?

Posted on Feb 23, 2021 1:22 PM

Top-ranking reply

Level 10

80,460 points

Posted on Feb 23, 2021 1:24 PM

You need to plug it into a computer with iTunes and use iTunes to erase it by restoring it to reset the screen lock passcode.

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