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My enter and 0 keyboard keys seems to be interconnected

My enter key and 0

key seem to be interconnected. I did the troubleshooting with the keyboard display from the input menu and they light up at the same time. Is this fix something that is going to cost me $200

or is there a simpler, cheaper way to fix?0


[Re-Titled by Moderator]

Posted on Feb 23, 2021 4:04 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 9:43 PM

It sounds like the built-in keyboard is bad. Try using an external keyboard to see if the same problem occurs. If it only occurs on the built-in keyboard, then the built-in Keyboard will need to be replaced (it is part of a larger Top Case Assembly which also includes the Trackpad, battery and speakers and possibly Touchbar).


See if your laptop qualifies for this free Apple keyboard repair program:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs available):

https://support.apple.com/service-programs

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 9:43 PM in response to drsb790

It sounds like the built-in keyboard is bad. Try using an external keyboard to see if the same problem occurs. If it only occurs on the built-in keyboard, then the built-in Keyboard will need to be replaced (it is part of a larger Top Case Assembly which also includes the Trackpad, battery and speakers and possibly Touchbar).


See if your laptop qualifies for this free Apple keyboard repair program:

https://support.apple.com/keyboard-service-program-for-mac-notebooks


FYI, here is the current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple programs available):

https://support.apple.com/service-programs

My enter and 0 keyboard keys seems to be interconnected

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