Bought storage but it still says I don't have any

i bought storage and it still says i dont have any i can get anything with


[Re-Titled by Moderator]

Posted on Feb 23, 2021 6:12 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 7:55 PM

Hello lillie,


iCloud is greatly misunderstood. It isn't true off-device storage like an external hard drive, it is syncing storage with some facility in helping you make the best of the storage space on your device. to do that you need to set up optimization. Click on this link to learn how to optimize the storage actually on the device itself --> "How to check the storage on your iPhone, iPad, and iPod touch" - https://support.apple.com/HT201656 - "If your device is low on storage, iOS automatically optimizes its available space while installing an app, updating iOS, downloading music, recording videos, and more. To make more storage available, iOS can remove some of your items, like streamed music and videos, files in iCloud Drive, and parts of apps that aren't needed. It also removes temporary files and clears the cache on your device. iOS only removes items that can be downloaded again or that aren't needed anymore."

2 replies
Question marked as Top-ranking reply

Feb 23, 2021 7:55 PM in response to lillie155

Hello lillie,


iCloud is greatly misunderstood. It isn't true off-device storage like an external hard drive, it is syncing storage with some facility in helping you make the best of the storage space on your device. to do that you need to set up optimization. Click on this link to learn how to optimize the storage actually on the device itself --> "How to check the storage on your iPhone, iPad, and iPod touch" - https://support.apple.com/HT201656 - "If your device is low on storage, iOS automatically optimizes its available space while installing an app, updating iOS, downloading music, recording videos, and more. To make more storage available, iOS can remove some of your items, like streamed music and videos, files in iCloud Drive, and parts of apps that aren't needed. It also removes temporary files and clears the cache on your device. iOS only removes items that can be downloaded again or that aren't needed anymore."

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Bought storage but it still says I don't have any

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