Unable to receive notifications from various apps. Can only receive messages after opening the applications (whatsapp, wechat, telegram etc)

Unable to receive incoming messages notifications from various apps. Can only receive messages after opening the applications (whatsapp, wechat, telegram etc). Notification of incoming messages is very important in daily life. Is there any solution to this issue)? Thanks.

Posted on Feb 23, 2021 8:44 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2021 10:13 AM

Hi BoboYii,


It seems you're having trouble with notifications coming in from your chat apps and we can help.


Do these apps have background app refresh enabled?

If these apps aren't allowed to run in the background to check for messages, they can't check until you open them. This could be the source of your issue.


To check these settings, go to Settings > General > Background App Refresh, and make sure this is enabled and for the corresponding apps.


Next, check the notification settings for each app as well, to ensure they're enabled to alert you as expected:

Change notification settings on iPhone


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Feb 25, 2021 10:13 AM in response to BoboYii

Hi BoboYii,


It seems you're having trouble with notifications coming in from your chat apps and we can help.


Do these apps have background app refresh enabled?

If these apps aren't allowed to run in the background to check for messages, they can't check until you open them. This could be the source of your issue.


To check these settings, go to Settings > General > Background App Refresh, and make sure this is enabled and for the corresponding apps.


Next, check the notification settings for each app as well, to ensure they're enabled to alert you as expected:

Change notification settings on iPhone


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to receive notifications from various apps. Can only receive messages after opening the applications (whatsapp, wechat, telegram etc)

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