my phone is disabled and I connect to itunes and nothing happpens

I'm aware I misspelled my user name I'm just very tired and frustrated, and I just want my phone to work now. I finally was able to afford to get my screen fixed just to find out my phone was disabled and needed to connect to I tunes but when I do nothing happens please help.



Posted on Feb 23, 2021 11:20 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 11:23 PM

Review the procedure again (below) and then try again.

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 11:23 PM in response to frustatedsteph

Review the procedure again (below) and then try again.

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my phone is disabled and I connect to itunes and nothing happpens

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.