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my phone is disabled and I connect to itunes and nothing happpens

I'm aware I misspelled my user name I'm just very tired and frustrated, and I just want my phone to work now. I finally was able to afford to get my screen fixed just to find out my phone was disabled and needed to connect to I tunes but when I do nothing happens please help.



Posted on Feb 23, 2021 11:20 PM

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Question marked as Top-ranking reply

Posted on Feb 23, 2021 11:23 PM

Review the procedure again (below) and then try again.

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 23, 2021 11:23 PM in response to frustatedsteph

Review the procedure again (below) and then try again.

You will need to reset your passcode. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. You will need a computer for this task and all your data on your iPhone will be wiped clean in the process.


Axel F.

my phone is disabled and I connect to itunes and nothing happpens

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