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I’ve been trying to get a refund

Trying to get a refund from an app purchase that is not working the way I expected

iPhone XS

Posted on Feb 24, 2021 4:04 AM

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Question marked as Best reply

Posted on Feb 24, 2021 6:04 AM

Have you already gone through these steps?


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


3 replies
Question marked as Best reply

Feb 24, 2021 6:04 AM in response to johncat2

Have you already gone through these steps?


How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


I’ve been trying to get a refund

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