You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

I’ve been trying to get a refund

Trying to get a refund from an app purchase that is not working the way I expected

iPhone XS

Posted on Feb 24, 2021 4:04 AM

Top-ranking reply

Level 10

103,921 points

Posted on Feb 24, 2021 6:04 AM

Have you already gone through these steps?

How to request a refund

Go to reportaproblem.apple.com.
Sign in with your Apple ID and password.
If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
Follow the instructions on the page to choose the reason why you want a refund and submit your request.

View in context

Similar questions