iMacs with 1TB Fusion Drive and 32 (28) GB SSD blade - unbearably slow boot times

Having waited for more than three months for a solution to the unbearably slow boot times of Big Sur on my iMac 27inch 5K 2019 with a 1TB Fusion Drive featuring a 32 (28) GB SSD blade and 40 GB of RAM, I have decided to downgrade my system to Catalina.


Previously, I had tried all possible tricks of the trade, listed in this discussion forum and elsewhere, to make Big Sur start up in less than the 4 to 5 minutes (!) it takes on my system, and on so many others featuring the same specifications (especially, the 1TB Fusion Drive with a 32 GB SSD blade). Many, if not all, owners of such an iMac, have reported and complained about similar boot times of up to five minutes before any application becomes responsive.


There are no login items in my user account, no suspect launch daemons or agents, no antivirus software, no cleaners, nothing... as I have proven elsewhere on this forum by publishing EtreCheck reports. Nothing is responsible for the unbearably long boot times, except Big Sur itself.


After three months and countless re-installs and debugging sessions, some of us have concluded that Big Sur is simply UNABLE to boot in less than four to five minutes on iMacs featuring a 32 GB SSD blade on the Fusion Drive.


I would like to know now if any of you who own an iMac featuring a 1TB Fusion Drive and a 32 GB SSD blade, were able to make Big Sur boot up in a timespan of 30 seconds or slightly more, whilst having a number of apps like Pages, Numbers, Keynote, iMovie, and Adobe Photoshop installed on their system.


For the sake of clarity, only one time I was able to have Big Sur boot up in about 20 to 30 seconds, ONLY right after a CLEAN install and BEFORE I installed the applications I have just mentioned. As soon as I added Pages, Numbers, Keynote, and iMove, the bootup time once again went up to 2,5 minutes or more. Having installed all the other apps (and be sure I don't have too many), Big Sur once again took between 4 and 5 minutes to load.


Apple Logo to login screen: after 1 minute

Login screen to Desktop Background appearing: 1 minute after login screen

Menu Bar and Finder appearing: 40 seconds after desktop background appearing

Desktop items appearing: 10 - 15 seconds after Finder and Menu Bar appearing

Apps becoming available to launch without any delay: between 40 and 50 seconds later...


Apple totally ignores this problem, and it would surprise me if their engineers can actually come up with a solution for the simple reason that Big Sur seems to be too... "big" to have it load directly from the 32 GB SSD (of which actually only 28 GB are available to the OS) instead of having it load from the HDD part of the Fusion Drive upon startup. At every startup I heard my HDD working overtime, copying the OS to the faster part of the Fusion Drive.


Apple Support people tell me that they are unaware of this problem, and another user was told that 4 to 5 minutes "is a normal startup time" for such a system... (Wow!)


To SUMMARISE:


I would like to know now if any of you who own an iMac featuring a 1TB Fusion Drive and a 32 GB SSD blade, were able to make Big Sur boot up in a timespan of 30 seconds or slightly more, whilst having a number of apps like Pages, Numbers, Keynote, iMovie, and Adobe Photoshop installed on their system.

iMac 27″, macOS 10.15

Posted on Feb 24, 2021 4:44 AM

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Posted on Feb 27, 2021 7:35 AM

It is not incompatible, but booting from this is indeed extremely slow.

And Catalina, even if it boots a little faster, is not fast either.

Recent versions of macOS pretty much require an SSD as a boot drive.


If you install macOS on an external SSD connected via USB3 it will be much much faster, and you can use your internal drive as additional storage.


Using a Fusion Drive like this, or even worse, just a rotating hard drive as the boot drive on any mac, is painful.

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Feb 27, 2021 7:35 AM in response to Deep Sky Diver

It is not incompatible, but booting from this is indeed extremely slow.

And Catalina, even if it boots a little faster, is not fast either.

Recent versions of macOS pretty much require an SSD as a boot drive.


If you install macOS on an external SSD connected via USB3 it will be much much faster, and you can use your internal drive as additional storage.


Using a Fusion Drive like this, or even worse, just a rotating hard drive as the boot drive on any mac, is painful.

Mar 10, 2021 11:24 PM in response to Deep Sky Diver

The answer to my own question was given by a senior Apple engineer on the phone with me, and it is negative - for now.


Having spoken to people at Apple Support (here in Europe) who care and listened carefully at what I was saying in order to help them understand the problem, a Senior Apple engineer took the trouble to inform himself about what was going on with Big Sur and Fusion Drive iMacs, called me back, confirmed that there definitely is a problem that has nothing to do with hardware issues nor with any software that would not behave nicely, but indeed with the combination of Big Sur and Fusion Drives. Those of us who have small SSD blades as part of the Fusion Drive system, will indeed see bootup times of in between 4 to 5 minutes before any app becomes responsive, as described by so many users here and on the Developers forum.


What I am publishing here underneath, is what this Senior Apple engineer told me himself on the phone:


The solution: Wait for an update of Big Sur that will fix the problem. Don't waste time trying to run software that checks if all is OK. Don't waste time re-installing Big Sur. Don't waste time installing Big Sur from scratch (clean install). Nothing that has been tried to fix it in the last four months will fix it. It will have to be fixed from inside Big Sur with an update. Find and read the release notes of every update coming out from now to see if the problem was dealt with.


However: Do know that there is no guarantee that the problem can be fixed!...


This is the Apple response (finally) to our big problem.


I will post this in some other threads that deal with the same problem, as soon as I can.

Apr 27, 2021 5:18 AM in response to Roelof2

You need not worry about how the drives are partitioned (in fact, they aren't actually partitioned; several containers coexist in the same APFS partition). This is how the system works. System, Data, VM, preboot, Update... they are hidden for a reason. There is nothing there for a user to handle directly.


The crux of the matter is simple: Big Sur works fine from an SSD. Fusion drives were a stopgap measure back when SSD were still quite expensive. Their time has gone. Use an external SSD to boot your mac, and move on. Apple is not going to retrofit the OS to work a little better on old macs.

Feb 27, 2021 10:37 AM in response to Deep Sky Diver

Deep Sky Diver wrote:

1. You are not telling the truth. Your software is designed to be used for free, BUT also tries to sell the Power User package.

Your quote was:

a "fuller" version that is able to check far more elements of the user's system, especially concerning the hardware.

This statement is categorically false.

do me a favour, please: change the horribly ugly app icon. It's about the ugliest one I've ever seen in my 35 years of IT.

I always do favours for people who insult me.

you're just trying to defend your product.

My produce doesn't need "defence". But I do reserve the right to correct false statements about it.

I have clean installed Big Sur, with the same problem arising as soon as Pages, Keynote, and Numbers got installed: the boot time rose from 20 seconds to 2 minutes immediately. Having subsequently installed iMovie, Adobe Photoshop and Lightroom the boot time became a monstrous 4,5 to 5 minutes. Those are the ONLY apps installed on my system.

The number of apps installed is generally irrelevant to boot speed. The only exception would be, ahem, one of those Fusion drives with a tiny SSD. Once your SSD gets filled up, you're running off the hard drive then.

3. The cause is NOT a failing HDD. It is in perfect shape, according to Disk Utility and other hardware tools I have at my disposal. It is functioning perfectly well, thank you.

Disk Utility only checks the filesystem, which is the logical organization of data points on the drive. The filesystem itself is quite small. Such a check would only undercover a physical problem if the filesystem happened to reside on a portion of the disk that was physically failing. The file system probably lives entirely on the SSD, so of course, it would pass all checks.

4. You completely miss the point about the car comparison. iMacs are not supposed to be booted or run from external disks.

That is a good solution if you don't want to repair the internal drive.

5. The DIFFERENCE in boot times between Big Sur and Mojave or Catalina, as has been established by me and by several other users now

In fact, other users with similar computers have reported the exact opposite.

the fact that Big Sur, together with the most essential Apple apps (Pages, Keynote, Numbers...) DO NOT FIT onto the SSD. The OS loads itself from the HDD onto the SSD, with every restart.

Exactly! And since 5 minutes is way too slow to boot, even with a purely mechanical hard drive, the hard drive must be failing. Sometimes, they don't spectacularly crash. They just run so slow as to be unusable. You might not have noticed until Big Sur required that extra 8 GB of space. While Big Sur did uncover the problem, it did not cause it.

Apr 27, 2021 9:41 AM in response to Deep Sky Diver

I'm in the same situation as you, I have made previous asked questions about the very slow booting on 2019 27' iMac with the 1 TB fusion drive, I have installed Big Sur about 8 times only to have to reinstall Catalina each time, booting time on Cat takes 15 seconds. Last night I installed Big Sur 11.3 thinking they may have solved the problem, WRONG! it's taking about 4 minutes to boot up! So you are correct in saying that Big Sur incompatible with these iMacs, I,ve tried every solution I read about! to **** with Apple I'm going back to a windows machine and posting the iMac on Craigslist! Apple Screwed us!


Apr 27, 2021 10:37 AM in response to kenisme

I don't know if you have the patience to try a 9th time. And neither do I know if you have tried the following procedure:


  1. Make one, preferably two backups and/or clones of your Fusion Drive. At least one of them should be done with third-party software (e.g. ChronoSync).
  2. Start the iMac in Recovery Mode.
  3. Erase the Fusion Drive , completely.
  4. Do a "clean" install of Big Sur.
  5. Make one account during setup but leave it empty for now.
  6. Important: once fully started up (you're on the desktop) allow Big Sur to "work" behind the scenes. Don't touch the computer, don't start anything, just let it be for 30 minutes (minutes, not seconds!)
  7. Restart your iMac and normally the boot time will now be something like 30 seconds before reaching login screen. The desktop will appear very quickly after that also.
  8. Once more, give Big Sur some time to do its business and don't touch anything for about 20 to 30 minutes
  9. Restart, check if the boot time is still OK, and use Migration Assistant to copy over all your apps and data.
  10. Restart again, check again if the boot time is reasonable, and once again allow Big Sur to have the iMac to its own. Don't start up anything but wait for 30 minutes to do so.


I know one person who has been able to get a boot time of around 1m30s by following this procedure. I can't try it out myself in the near future because I could loose once again one or two days re-installing Catalina and getting things sorted out the way I want and need on my iMac.



May 28, 2021 5:39 AM in response to Deep Sky Diver

Just installed the newest Big Sur version 11.4. And like a miracle my iMac 2017 with fusion drive now only takes 34 seconds until sign in screen appears. Another 40 seconds until it is fully responsive after signing into my user account.

They finally fixed it. 9 months after their release of Big Sur. Never thought they would follow through with their promise. YOU WERE RIGHT!

Feb 28, 2021 6:21 AM in response to Deep Sky Diver

I understand that you're frustrated, but we are just trying to help. You've been misled by what you've read on the internet into blaming Big Sur. Then, when I challenged that with an alternative explanation, you lash out and attack. You're not the first to have that kind of response and you won't be the last.


But these attacks aren't going to improve the performance of your computer. They aren't going to make you feel any better either. You can solve your problem, today, with a Samsung T7 1TB external drive for about USD $220. If you want to spend a little more, and wait a few days, you can get a 1 TB OWC Envoy Pro EX for USD $299. This is a true Thunderbolt 3 device that would be as fast an an internal SSD.


It's your choice.

Mar 12, 2021 11:37 PM in response to TGMusic

Please take a deep breath and relax. I was not offended by you. I am just tired of reading personal opinions instead of answers to my original post, which asks a very specific question to very specific users.


However, we seem to have misread each other's latests post(s). I had missed the one in which you said you have an iMac featuring a 32 GB SSD blade on the Fusion Drive.


Allow me to explain:


  1. You say you were not talking about me. But your comment was [quote] in response to Deep Sky Diver [unquote] and that is me. :-)
  2. If you were not talking "about" me or "to" me, who were you talking about or to?
  3. Big Sur seems to be starting up in a very reasonable time on iMacs with Fusion Drives featuring a 128 GB SSD blade. However, it seems to take forever on anything smaller than that.
  4. As I have clearly stated in my OP, clean installing Big Sur on my system (iMac 2019 5K 1TB Fusion Drive with a 32 GB SSD blade) made it indeed start up in about 30 seconds (from Apple logo to functioning desktop). However, right after doing that, I installed the most basic of Apple apps: Pages, Numbers, Keynote, and iMovie, and immediately the boot time went up to almost two minutes. Further installing Garageband, Adobe Photoshop, and Adobe Lightroom (I have no further apps than those) increased the boot time once again to over 4 minutes. This and other symptoms point to problems that Big Sur seems to have with the size of the SSD part of the Fusion Drive. With that conclusion in hand, I spoke to a Senior Apple Engineer, who confirmed for the first time that this was indeed a problem that he and his colleagues were aware of and were trying to find a solution for. Whether or not they will find one and release it in a future update of Big Sur, I don't know but I still give them the benefit of the doubt.
  5. I started this discussion, of course, as you can see in the OP. But I did not ask for "experiences of other users". Instead, I asked if any user of an iMac with the specifications I have just given for the umpteenth time (more specifically a 24 or 32 GB SSD blade in the Fusion Drive), was ever able to make Big Sur start up in an acceptable amount of time after installing the necessary apps (like the ones I mentioned). After almost three months of installing, re-installing, clean installing, checking for login items, login daemons, login agents, incompatible hardware or incompatible software, I and many others with the exact same type of Fusion Drive iMac have drawn a logical conclusion. With my OP I just wanted to do a final check before going to Apple and present them with the evidence.


And again: I am not offended. I just answered right to the point. :-)

Apr 27, 2021 4:08 AM in response to etresoft

Here the exact same!!


iMac Late 2015 and the 1 TB fusion drive and 16GB memory. It worked pretty fast with Catalina.


First did the UPGRADE to Big Sur, that resulted in (disaster) an very very slow working iMac. Took long to boot and starting an ms office application took ages. Installed Catalina again and there was my fast iMac again. (Lots of restore work of my photo database because Catalina can’t import the BigSur version!)


after that:

Did clean install (with diskutil restFusion) that helped a lot. But with every update it is getting worse again.


I also thing that this is due the to much space needed by BigSur on the ssd part! of the 1TB fusion drive. Apple really needs to address this problem!


also:

I had a spare 128GB SSD an bought a usb 3 enclosure and installed a copy of BigSur. That’s works to. But still Apple needs to make this iMac working like it did!!!

Jun 24, 2021 11:30 PM in response to my12by60

I disagree with your last sentence. A more or less normal boot time on Fusion Drive iMacs running Big Sur does not depend on "light loads" at startup. Those of us who still have boot times of 4 to 5 minutes before any app becoming responsive, have no login items and almost no launch daemons and launch agents, except those of Adobe and a printer (Epson in my case). Those do not slow down the startup by minutes. The unacceptably long boot times seem to be due to the volume of apps and data on the Fusion Drive. The more apps and data, the longer the boot time. I've tested that out more than once in the past. A clean install of Big Sur (even already 11.1) made my iMac boot in 20 seconds with the Finder and any other 'default' app of the OS being responsive immediately. Adding a few more Apple apps, such as Numbers, Keynote, Pages, and iMovie, however, increased the boot time to 45-50 seconds... Installing Adobe Photoshop and Lightroom Classic increased the boot time to almost 2 minutes... It is a matter of I/O reads and writes, as Big Sur obviously is too "big" to get itself and all frequently used apps onto the tiny 32 GB SSD blade (of which 4 GB is reserved for swapping, making it in reality a 28 GB SSD blade) during startup. Once the boot process is done, the desktop appears, and all reads and writes are over, which takes 4 to 5 minutes, everything is happy and snappy.


The only thing I haven't done yet, is doing another clean install using 11.4 (or 11.5 probably coming soon), and installing my apps one by one, and each time wait an hour or so for whatever process to do its job.


It's an I/O problem, and since there's no more way to find out how fragmented the HDD part of a Fusion Drive becomes over time, it could also partially be due to fragmentation of the HDD part and how Big Sur handles that (or not...).


Anyway, the more apps and data you have on a Fusion Drive iMac, the slower Big Sur starts up. That's the only element in trying to find the cause of the big problem, that seems to be consistent and persistent.

Apr 28, 2021 10:00 AM in response to Deep Sky Diver

My iMac

iMac (Retina 5K, 27-inch, Late 2015)

Processor: 3,2 GHz Quad-Core Intel Core i5

Memory: 16GB

Video: AMD Radeon R9 M390 2GB

HD: 1,02 TB Fusion Drive

MacOS Big Sur 11.2.3


I have 2 account on my iMac so boottime includes selecting user and typing password.


Boottime until complete desktop: 60 secs

Starting MS Word(Microsoft 365): 9 secs

Starting Photoshop 2020: 26 secs


I would like to add an extra step 3a (Losing all data!)

Go to Terminal and type: diskutil resetFusion and hit Return. Type Yes


Quick workaround:

If you don't want to lose too much time buy an external SSD usb 3.0 (Samsung 1tb T5 € 110,-) and boot the OS from it. Use the internal drive as data?

Feb 27, 2021 9:05 AM in response to Deep Sky Diver

Deep Sky Diver wrote:

It tries to sell a "fuller" version that is able to check far more elements of the user's system, especially concerning the hardware.

No. It doesn't. The tests performed by EtreCheck are the same, regardless of whether you have purchased the Power User package. EtreCheck is designed to be used for free. The idea is to generate a text report and post it here. Just talking about it here isn't helpful. You have to post the report.


Later, if you find yourself running EtreCheck on your own and don't need or want to post any more reports, then you might find the Power User package helpful. It gives you the same information as in the text report, but in smaller chunks, with more background information, links to supporting documents, and buttons to find files in hidden directories and easily open relevant system settings. I do actively try to find other opportunities to give more value to people who have made an in-app purchase. I recently added the "Insights" display. This display would, for example, help your compare your hard drive's performance against that of other people who have used EtreCheck. But whether you have paid or not, the checks it runs are always the same.


There might be a difference in how Big Sur performs on your computer as compared to Catalina. Bug Sur really introduces a radically different boot drive layout. However, if you are noticing such a big difference, the cause is probably a failing mechanical drive.


Adding an external SSD to my system, which is LESS THAN ONE YEAR OLD to boot it, is like telling someone who bought a new car to replace the engine after less than one year.

Not quite. A new car would likely still be under warranty after a year and you would be able to get the engine serviced for free. The same is true of an iMac that is still under warranty. But if you are out of warranty, then things are the same. You will have to pay to get it fixed. At least on an iMac, you can easily hook up a very high-performance engine for little cost and little risk. You can't do that with a car.

Feb 27, 2021 10:25 AM in response to etresoft

  1. You are not telling the truth. Your software is designed to be used for free, BUT also tries to sell the Power User package. And do me a favour, please: change the horribly ugly app icon. It's about the ugliest one I've ever seen in my 35 years of IT.
  2. It is YOU who is not helpful. Please read my OP. If you are not using that kind of system, any reply of yours here is useless. I don't have to post the report here because I have done it several times in other threads. I don't need advice about login items, login daemons, login agents or any kind of software that you think is the cause of the problem. I have more than enough knowledge about computers to know what is installed on my system and what is not. You have not read my OP, you're just trying to defend your product. I have clean installed Big Sur, with the same problem arising as soon as Pages, Keynote, and Numbers got installed: the boot time rose from 20 seconds to 2 minutes immediately. Having subsequently installed iMovie, Adobe Photoshop and Lightroom the boot time became a monstrous 4,5 to 5 minutes. Those are the ONLY apps installed on my system.
  3. The cause is NOT a failing HDD. It is in perfect shape, according to Disk Utility and other hardware tools I have at my disposal. It is functioning perfectly well, thank you.
  4. You completely miss the point about the car comparison. iMacs are not supposed to be booted or run from external disks. Perhaps another comparison could help: It makes me think of the first PCs, having to boot off a floppy disk... Come on... Ridiculous "solution". Macs are supposed to function as they are, without anything else attached to them to help them boot. Even if you or Apple would give me an external boot disk FOR FREE, I would not accept it.
  5. The DIFFERENCE in boot times between Big Sur and Mojave or Catalina, as has been established by me and by several other users now, lies in the fact that Big Sur, together with the most essential Apple apps (Pages, Keynote, Numbers...) DO NOT FIT onto the SSD. The OS loads itself from the HDD onto the SSD, with every restart. The 24 or 32 GB SSD blade is too small for Big Sur. THAT is the cause. Unless you can prove me wrong - with logic, not with assumptions about the health of my HDD.

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iMacs with 1TB Fusion Drive and 32 (28) GB SSD blade - unbearably slow boot times

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