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My iPhone 12 won’t power down. I can’t open anything

My iPhone 12 won’t power down. I can’t open anything

iPhone 12, iOS 14

Posted on Feb 24, 2021 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 7:35 AM

First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899


1 reply
Question marked as Top-ranking reply

Feb 24, 2021 7:35 AM in response to Kathnetz

First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412


And

https://support.apple.com/en-us/HT203899


My iPhone 12 won’t power down. I can’t open anything

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