Locked IPad Pro
I tried to change passwords on my IPAD Pro and it became disabled. How can I open it without clearing all of my data?
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi
Question marked as
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). As soon as your iPad became disabled, all locally stored data was lost. You will, however, be able to restore your data from your iCloud or iTunes backup at the end of the procedure. If you don’t have a backup, then your data is unrecoverable.
You may need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: