You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photos

When I try to name a face, the circle is far from the face and won't stay near that face. What to do?

iMac 27″, macOS 10.15

Posted on Feb 24, 2021 1:01 PM

Reply
3 replies

Feb 26, 2021 11:46 AM in response to santiagofromholland

Hello santiagofromholland,


It sounds like you are having trouble naming a face as it circle is not staying near the face.


Here are some resources that might help:





Hope this information helps.


Have a good day.

Feb 26, 2021 12:47 PM in response to santiagofromholland

Which version of macOS 10.15 do you have installed? I had problems with these truculent faces circles in the early versions go Photos 5 on Catalina, but no longer after the most recent update. If you did not yet update to the most recent version, you may want to try to update.

Otherwise I second sterling's advice to restart Photos (and the system), when the faces circles start misbehaving.

What has also been working for me, has been to write the name into the name field with the circle in the center of the photo, and only then dragging it to the correct position. This is working well, if there are many people in the photo, and the name field is occluded by other name fields. Strangely, it has been possible to drag the circle to the correct place, if it has already a name assigned.


Photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.