When I try restarting the IPhone 12 Pro Max apple logo just blink for a half second and after 10 seconds directly shows Home Screen rather showing apple logo for atleast 10-15 seconds which is normal. Also sometimes iPhone does not start to charge and I receive a message that there is water in the lighting port. But there is no water exactly.
iPhone 12 Pro Max, iOS 14
Hello Kseniya_vab,
We understand that you're experiencing issues with restarting your iPhone and charging it. We want to help any way we can.
You mentioned that you're receiving an error saying that there's water in the Lightning port. This page has some information that may help, even if there isn't water visible in the charging port: About splash, water, and dust resistance of iPhone 7 and later
Please be sure to check out the "What should I do if my iPhone gets wet?" and "If my iPhone gets wet, can I charge it?" sections of the above page.
As for the issue with restarting your iPhone, are you using these steps to restart it? Restart your iPhone
Thanks!
Hello Kseniya_vab,
We understand that you're experiencing issues with restarting your iPhone and charging it. We want to help any way we can.
You mentioned that you're receiving an error saying that there's water in the Lightning port. This page has some information that may help, even if there isn't water visible in the charging port: About splash, water, and dust resistance of iPhone 7 and later
Please be sure to check out the "What should I do if my iPhone gets wet?" and "If my iPhone gets wet, can I charge it?" sections of the above page.
As for the issue with restarting your iPhone, are you using these steps to restart it? Restart your iPhone
Thanks!
Hello. Of course I tried to restart the phone but it doesn’t help. Every time I switch it on the flashing logo appears. Will the updated IOS solve this problem? Or do I need to change my Ipone in the store?
Concerning to the water in the lighting port, I start to use just a new charging cable. And I do not receive this mistake lately.
Kseniya_vab,
Thank you for letting us know.
We'd like to get you in touch with Apple Support, so they can assist you further, and help check into some support options.
You can reach Apple Support here: Get Support
Take care!
Flashing logo and no charge
