I have a go daddy account that I am working to load on outlook on apple I have the correct IMAP log in information it loaded and it is in my email account but still does not access the emails in that account?

hello community

I have a go daddy email I need to use for work at one time it was on my Mac book air and iPhone 11 but now I can't access them

I have them both loaded in MacBook Air I can't view the emails with my others and my iPhone has it but it does not function




MacBook Air 13″, macOS 11.2

Posted on Feb 24, 2021 1:12 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2021 12:41 PM

Hey there, Stevefunk4!


Based on your question, sounds like you're trying to use a GoDaddy email account on your macOS and iOS devices. We're going to provide some information on setting up and investigating email issues in the Mail app for both devices.


Start by making sure you have the right settings for the email account, this link can help find them Mail Settings Lookup

Once you have those settings, make sure the account is added correctly to both devices. It's a similar process on each device.

Add an email account to Mail on your Mac

Add an email account to your iPhone


Should you continue to encounter errors or issues, let's investigate by:

Running Connection Doctor in macOS

From this tool, it should provide you with information on where the issue lies with helpful information on how to resolve it.


On your iPhone, keep an eye out for errors indicating what may be happening such as server errors, password issues, etc. that would lend some clues as to what setting may be presenting an issue.


Hope your day is great.

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Question marked as Top-ranking reply

Feb 26, 2021 12:41 PM in response to Stevefunk4

Hey there, Stevefunk4!


Based on your question, sounds like you're trying to use a GoDaddy email account on your macOS and iOS devices. We're going to provide some information on setting up and investigating email issues in the Mail app for both devices.


Start by making sure you have the right settings for the email account, this link can help find them Mail Settings Lookup

Once you have those settings, make sure the account is added correctly to both devices. It's a similar process on each device.

Add an email account to Mail on your Mac

Add an email account to your iPhone


Should you continue to encounter errors or issues, let's investigate by:

Running Connection Doctor in macOS

From this tool, it should provide you with information on where the issue lies with helpful information on how to resolve it.


On your iPhone, keep an eye out for errors indicating what may be happening such as server errors, password issues, etc. that would lend some clues as to what setting may be presenting an issue.


Hope your day is great.

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I have a go daddy account that I am working to load on outlook on apple I have the correct IMAP log in information it loaded and it is in my email account but still does not access the emails in that account?

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