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Apple ID

I go the App Store but it won’t let me log in to my Apple ID

Posted on Feb 24, 2021 3:49 PM

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Top-ranking reply

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684,573 points

Posted on Feb 24, 2021 6:45 PM

What happens when you try? Error message(s)? More information would help.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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1 reply

Top-ranking reply

Level 10

684,573 points

Feb 24, 2021 6:45 PM in response to LucasGuerreiro

What happens when you try? Error message(s)? More information would help.

See the Apple Support article(s) below.

App Store, iTunes Store, or other Apple services - If you can't connect

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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