Inquiries about the shipment

I bought iPhone 11 and payed by Debit card on 2/22/2021 they told me they will deliver today 2/24/2021 even now I haven’t receive it yet , also when I track the shipment they told me it’s exception

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Posted on Feb 24, 2021 4:26 PM

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A question about the payment date for the order sent and expected to arrive within a month I have completed my order for iPhone 14 Pro Max and have entered my card details and the store has told me that the phone will be delivered in about a month, but I want to know when an attempt will be made to debit my listed card?
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I have ordered an iphone and the order has been on processing for the past I have ordered an iPhone 13 pro max about a month ago and the order is still in processing, The money has still not been deducted from the debit card, Since a few days ago I keep getting an email from Apple stating that they are having a problem with my payment. I have checked the order status multiple times and it does not show any problem with the payment and shows that the Phone will arrive between 23rd November and 1st December. and the order status is on processing. What should I do now? There is still no guarantee that the phone will arrive on time and I'm going to be leaving the USA on December 2nd.
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1 reply

Tesserax

Level 10

160,964 points

Feb 24, 2021 4:28 PM in response to Ahmadsmady

You will need to contact Apple directly about this.

Order Status - Apple Store

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Inquiries about the shipment

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