Macros

Since downloading a Word doc which had Macros (not downloaded) my iMac won't connect to my HP Printer and gives this message 'HP DriverCore.framework will damage your computer'. Can anyone help?

Posted on Feb 25, 2021 6:44 AM

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rkaufmann87

Level 10

149,376 points

Posted on Feb 25, 2021 7:34 AM

Please do the following in this order:

·Uninstall all HP software, put in the Trash and empty the Trash.

·Please reset the printing system per Reset the Mac printing system to solve a problem

·Next, follow the instructions in Adding a printer

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3 replies

Top-ranking reply

rkaufmann87

Level 10

149,376 points

Feb 25, 2021 7:34 AM in response to ireneM

Please do the following in this order:

·Uninstall all HP software, put in the Trash and empty the Trash.

·Please reset the printing system per Reset the Mac printing system to solve a problem

·Next, follow the instructions in Adding a printer

ireneM Author

Level 1

5 points

Feb 25, 2021 8:45 AM in response to rkaufmann87

Thank you so much, it's fixed! I'm very grateful for your expertise.

Irene

rkaufmann87

Level 10

149,376 points

Feb 25, 2021 8:56 AM in response to ireneM

Your welcome

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Macros