Wireless Printer Setup
My Printer is not recognizing the mac
MacBook Air 13″, macOS 11.2
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My Printer is not recognizing the mac
MacBook Air 13″, macOS 11.2
Hi there RMAAR,
Thanks for using Apple Support Communities. It sounds like you are trying to set up a wireless printer with your Mac and it is not working. See how to set up a printer here: Add a printer on Mac.
If it is still not working, let us know more about what is happening.
We hope this helps!
Hi there RMAAR,
Thanks for using Apple Support Communities. It sounds like you are trying to set up a wireless printer with your Mac and it is not working. See how to set up a printer here: Add a printer on Mac.
If it is still not working, let us know more about what is happening.
We hope this helps!
Hi again RMAAR,
Thanks for clarifying this issue a bit. Try the steps in this article and see if this issue is resolved: Solve scanning problems on Mac. Since your Mac is able to see the printer and scanner, but the scanner isn't working, try using Image Capture to complete your scan. Learn more here: Scan images in Image Capture on Mac.
We hope this helps!
Simply adding the printer did not fix the issue. The MAC is not recognizing the scanning software at the printer. I can scan at the computer but the printer is not seeing the mac to scan from the printer.
Follow your printer's User Manual to connect it to your local WiFi network then add the printer to your Mac.
Wireless Printer Setup