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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPad is frozen showing just a black screen with the white Apple logo. When I force a hard shutdown the screen goes totally black and then goes back to this opening black screen with the white apple. It won't advance beyond this locked screen.
iPad Pro, iPadOS 14
If iPad isn’t responding, do one of the following:
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
If iPad isn’t responding, do one of the following:
If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
Even after trying those options the iPad was still completely frozen. It would go all black & then right back to just the logo. I took it to the Apple Store where they said it was a software problem. They were able to reboot / restart it by connecting it to a Mac and applying some Apple magic.
iPad screen is frozen on Apple logo
