The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello,
I have a problem with my phone. I have an app 'Photo Value' and I canged my phone and my phone was returned to factory setings before the phone transferred data. I need help because all that photos was important to me. Please help, i don't know what to do
iPhone 11 Pro Max, iOS 14
Check your iCloud account to see if they were synched there. Also check Recently Deleted folder. If not in those places and if you have not backed-up your phone or photos to your computer or external drive, they are probably gone for good.
Check your iCloud account to see if they were synched there. Also check Recently Deleted folder. If not in those places and if you have not backed-up your phone or photos to your computer or external drive, they are probably gone for good.
Lost pictures
