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Missing photos

My daughter updated her phone last night and now both our photos have disappeared. Their not on the recently deleted or hidden. Neither are they on the cloud and when backed up their not on the iCloud either. Anyone know what’s happened or anyway of restoring them

Posted on Jan 20, 2023 8:52 AM

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Question marked as Top-ranking reply

Posted on Jan 20, 2023 9:49 AM

Her update of her device should not affect yours in any way -- unless you're using the same Apple ID as each user needs their own.


If pictures no longer appear in iCloud, check the Recently Deleted album at iCloud.com. If there is nothing there, the pictures are gone. You'll need to recover from your backups.

1 reply
Question marked as Top-ranking reply

Jan 20, 2023 9:49 AM in response to Demijade15

Her update of her device should not affect yours in any way -- unless you're using the same Apple ID as each user needs their own.


If pictures no longer appear in iCloud, check the Recently Deleted album at iCloud.com. If there is nothing there, the pictures are gone. You'll need to recover from your backups.

Missing photos

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