Iphone keyboard glitch: relearns deleted words

Hi Alice_lee,

Thanks for participating in the Apple Support Community. It sounds like there are words that you'd like your phone to stop learning.

If predictive text is on, resetting your Keyboard isn't a long-term solution because predictive text will keep relearning the words. You'll need to 'Turn off predictive text' as outlined in Use predictive text on iPhone. Turning off predictive text will still try to suggest misspelled words, to reject the prediction tap the "x." After a few times, the iPhone will stop suggesting it.

If the issue remains after those steps, let us know if predictive text is already off.

Best.

Hi Alice_lee, 

We totally understand wanting to keep the predictive text feature on. We'd suggest temporarily turning it off to find out if it's the source of the issue. This will help to find out where the root cause of the issue is with the Keyboard. Predictive text gives suggestions based on your recent activity and information from your apps.

If you continue to experience issues after following the steps and suggestions above, please contact Apple Support for additional assistance: Get Support. 

We hope that helps with your question and take care!

Hi again Alice_lee,

Thanks for the clarification.

You mentioned that these are not misspelled words, but names. Just curious, how do you know the keyboard is relearning them if you don't use the words? Do they come up through predictive text or somewhere else?

What happens if you experiment and turn off predictive text do those names stop appearing? This will be a good test to definitively see if it's that feature that's affecting your keyboard.

Best!