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I had taken an iPad, I forgot my id and password and I can't even get a Recover and I don't even have proof to buy Ipad, I request you to help me or remove my Ipad activation lock If I can be helped by telling, my ipad has Serial No DY***J8T
[Re-Titled by Moderator]
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, you should be able to recover your Apple credentials without assistance...
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Having recovered access to the AppleID account (and therefore the AppleID username and associated Password), Activation Locks can be removed. There are several routes to this, but for brevity, I’ll refer you to this support page:
Turn off Activation Lock – Apple Support
If the passcodes of any devices are unknown, the data stored on the device itself is now gone - but from your question I surmise that data recovery is not you immediate aim. That said, if the device(s) have an associated iCloud backup, you can restore the backup data to the device. To do so, you would need to follow this procedure:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At the end of the process, you’ll have the option to restore data from the backup.
If your intent is to wipe/reset the device(s) for reuse by a new user, you would be best advised to prepare them properly:
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support
I hope to have covered all the likely scenarios - and similarly hope that this guidance is helpful in fully resolving your current difficulties.
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, you should be able to recover your Apple credentials without assistance...
If your device is Activation Locked, this help page will provide most of the information that you’ll need:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Having recovered access to the AppleID account (and therefore the AppleID username and associated Password), Activation Locks can be removed. There are several routes to this, but for brevity, I’ll refer you to this support page:
Turn off Activation Lock – Apple Support
If the passcodes of any devices are unknown, the data stored on the device itself is now gone - but from your question I surmise that data recovery is not you immediate aim. That said, if the device(s) have an associated iCloud backup, you can restore the backup data to the device. To do so, you would need to follow this procedure:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). At the end of the process, you’ll have the option to restore data from the backup.
If your intent is to wipe/reset the device(s) for reuse by a new user, you would be best advised to prepare them properly:
What to do before you sell, give away or trade in your iPhone, iPad or iPod touch – Apple Support
I hope to have covered all the likely scenarios - and similarly hope that this guidance is helpful in fully resolving your current difficulties.
This is a user helping other users with tech questions
forum, you are not addressing apple here just fellow users
the activation lock is not really on
the ipad it's a theft protection measure on apples servers
it needs to be removed
How to remove Activation Lock - Apple Support
if you don't know your appleID
if that does not help you then you
need the assistance of apple
Get Support (apple.com) and or Genius Bar Reservation and Apple
iPad activation lock
