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iPad freezes

Hi

My iPad screen keeps freezing intermittently, it’s a iPad Air 3rd generation, I have tried everything even a reset. But still the same. Can anyone help ?


Thanks Sue


Posted on Feb 26, 2021 6:57 AM

Reply
3 replies

Feb 28, 2021 6:26 AM in response to knopps

Hi knopps,


Thanks for coming to Apple Support Communities for help today with your iPad screen that freezes intermittently.


How did you reset it? If you restored with a computer like this: Restore your iPhone, iPad, or iPod to factory settings and the issue is still occurring, then service is needed.


If you didn't restore and want to try it, be sure you have a backup as described under "Get your device ready".


Have a fantastic day!


iPad freezes

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