iPad freezes
Hi
My iPad screen keeps freezing intermittently, it’s a iPad Air 3rd generation, I have tried everything even a reset. But still the same. Can anyone help ?
Thanks Sue
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Hi
My iPad screen keeps freezing intermittently, it’s a iPad Air 3rd generation, I have tried everything even a reset. But still the same. Can anyone help ?
Thanks Sue
Hi knopps,
Thanks for coming to Apple Support Communities for help today with your iPad screen that freezes intermittently.
How did you reset it? If you restored with a computer like this: Restore your iPhone, iPad, or iPod to factory settings and the issue is still occurring, then service is needed.
If you didn't restore and want to try it, be sure you have a backup as described under "Get your device ready".
Have a fantastic day!
knopps,
Thanks for getting back to us. It sounds like the iPad will need service. Please visit Contact Apple Support.
Cheers,
Restored it to factory settings but still the same 😭
iPad freezes