New Magic Keyboard (2020) with iPad Pro (2nd generation) 11-inch - keyboard keys not working

I ordered the new Magic Keyboard for my iPad Pro 11-inch. Attached the iPad and the keyboard keys are not working. If I plug in the USB-C to the Keyboard it shows charging, so that functions. But, none of the keys or trackpad show on the iPad screen.


  • I've powered down and restarted
  • Wiped the connection dots
  • Connected the iPad to my old keyboard, which still works
  • Checked for software updates, all up to date


Appreciate your help!


iPad Pro 11-inch Wi-Fi

Posted on Feb 26, 2021 8:10 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Magic Keyboard (2020) with iPad Pro (2nd generation) 11-inch - keyboard keys not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.