You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mac won't update past OS X Yosemite 10.10.5? Neither updates nor upgrades will show up in the App Store

This question was asked before the answers given were that you could download a more recent OS: El Capitan or High Sierra.


Neither of these upgrades will be accepted by my Mac. (Message at app store says my current system will not accept these).


Is there another way, is there *any* way, to update Yosemite 10.10.5 on my Mac or to install a more recent OS?


Thank-you!

Posted on Feb 26, 2021 11:22 AM

Reply
3 replies

Feb 26, 2021 7:58 PM in response to B.bar

Your mac can definitely upgrade to Mac OS X El Capitan. There is no question of that.

The next question is can your mac upgrade further depending on the model and year

you may be able to.

Click on the top left of your screen and click on About This Mac.

now that you know the model and year of your mac you can determine which OS's

are available for you.


Open Safari and click on this link, 


How to get old versions of macOS – Apple Support

Go to Check Compatibility to see if your mac qualifies for the OS upgrade you want.

Then go to the Download OS section and click on the OS you want to install.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to install Big Sur, open Safari and click on the link below.

How to upgrade to macOS Big Sur - Apple Support


If you are considering upgrading to Catalina or Big Sur be warned they do not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/ then contact the developers of the software to see

if they are offering 64bit updates.

Mac won't update past OS X Yosemite 10.10.5? Neither updates nor upgrades will show up in the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.