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MacBook connects to network but not to internet. Help!

MacBook connects to network but not to internet. Help!


MacBook Air 11″, macOS 10.15

Posted on Feb 26, 2021 2:45 PM

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Question marked as Top-ranking reply

Posted on Feb 26, 2021 3:00 PM

SouthJerseyJohn Said:

"MacBook connects to network but not to internet. Help!"

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Two Thoughts:

  • Create a New User:

Try creating a new Administrator User. Perhaps settings need to be made to your current user.


  • Boot into Safe Mode:

In Safe Mode, login items do not open, and damaged system file (i.e. caches) are often fixed:

  1. Boot Up: [Hold Down: shift key upon boot]
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart: the Mac
  5. Boot: Normally
  6. Try this once more.
1 reply
Question marked as Top-ranking reply

Feb 26, 2021 3:00 PM in response to SouthJerseyJohn

SouthJerseyJohn Said:

"MacBook connects to network but not to internet. Help!"

-------


Two Thoughts:

  • Create a New User:

Try creating a new Administrator User. Perhaps settings need to be made to your current user.


  • Boot into Safe Mode:

In Safe Mode, login items do not open, and damaged system file (i.e. caches) are often fixed:

  1. Boot Up: [Hold Down: shift key upon boot]
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart: the Mac
  5. Boot: Normally
  6. Try this once more.

MacBook connects to network but not to internet. Help!

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