Migration assistant stopped working...

Question

Level 1

10 points

Migration assistant stopped working...

Hi,

I wonder if anyone could help me please?

I’ve started the process of migrating my old iMac to a new one and it seemed to be going ok. I went through all the steps, even choosing a new password. It’s connected to my WiFi but as it started to transfer over it just stopped.

Where it said it’s connected by WiFi it now says currant connection: switching.

The blue line has moved about 3mm on both screens, but no files have transferred in over 5 hours.

So I’m not sure what to do now.

Any advice would be appreciated...

Posted on Feb 26, 2021 2:38 PM

Reply

Answer 1

Best reply

Jack-19

Level 8

45,694 points

Feb 26, 2021 2:41 PM in response to Janette29

Hi Janette29,

Migration Assistant over WiFi fails almost 100% of the time and is very unreliable. If you can, cancel the transfer, and either connect your Time Machine backup drive to the new iMac and transfer, if you have one, or use Migration Assistant, using an ethernet cable to connect the two Macs.

Cheers,

Jack

Reply

Answer 2

Janette29 Author

Level 1

10 points

Feb 26, 2021 3:03 PM in response to Jack-19

Hi Jack,

Thanks for your quick reply...

I pressed cancel on both screens and my old iMac seems to have gone back to how it was, but the new one got me to sign in and then set up my iCloud.

Can I still use the migration assistant and ethernet cable to transfer the rest of my files over?

If so, do I plug the ethernet cable directly from one to the other?

Thanks...

Reply

Answer 3

Jack-19

Level 8

45,694 points

Feb 26, 2021 3:06 PM in response to Janette29

Now that it is cancelled, try to use the back button on the Setup Assistant. If there is no such button, power off the new Mac, and turn it back on. Try to use an ethernet cable now to migrate, directly connecting one to the other.

Cheers,

Jack

Reply

Answer 4

Janette29 Author

Level 1

10 points

Feb 26, 2021 3:11 PM in response to Jack-19

There wasn’t a back button. After I’d pressed cancel it took me to a home screen and the only thing it would let me do from there was enter the new password I’d made during the migration assistant set up process... then it told me to sign in to my iCloud account, which I’ve done...

Reply

Answer 5

Jack-19

Level 8

45,694 points

Feb 26, 2021 4:58 PM in response to Janette29

You can try moving your data again. Go to Finder > Utilities > Migration Assistant, and try to move content again. If possible, use an ethernet cable to connect the two Macs this time.

Cheers,

Jack

Reply