You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iOS encrypted backup won't fit on my new phone

My iOS encrypted backup on my computer is bigger than the size of my new iPhone and is too large to be loaded. It was 234 before and now it is over 256. What should I do? I already erased all content and settings, so that is my only complete back up? Not sure what to do. thanks!

iPhone XS

Posted on Feb 26, 2021 7:43 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2021 2:14 PM

Since you cannot extract individual data from the backup or add more storage to the phone, you have basically two options:


  1. Forget the backup, set the phone up as new, and hope you had iCloud enabled on the previous phone to sync as much data as possible.


or


2. Return the new phone and get one with more storage to accommodate your backup.


You can’t cram 10lbs of potatoes into a 5lb bag.


Similar questions

1 reply
Question marked as Top-ranking reply

Feb 28, 2021 2:14 PM in response to LiPlage

Since you cannot extract individual data from the backup or add more storage to the phone, you have basically two options:


  1. Forget the backup, set the phone up as new, and hope you had iCloud enabled on the previous phone to sync as much data as possible.


or


2. Return the new phone and get one with more storage to accommodate your backup.


You can’t cram 10lbs of potatoes into a 5lb bag.


My iOS encrypted backup won't fit on my new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.