My account was deleted

Delete your account

At any time or for any reason you can request to permanently delete your account.

For your security, we verify all deletion requests. This process takes up to seven days.

Your account will remain active while verification is in progress.

What happens when my account is deleted?

• You will not be able to access your iTunes Store, Apple Books, and App Store purchases.
• Your photos, videos and documents stored in iCloud will be permanently deleted.
• You will not receive messages
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•  sent to your account via iMessage, FaceTime, or iCloud Mail.
• You will not be able to sign in or use services such as iCloud, iTunes, Apple Books, the App Store, Apple Pay, iMessage, FaceTime, and Find My iPhone, or any other apps or services you use with your Apple ID.
• Your data associated with Apple services will be permanently deleted. Some exceptions
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•  may apply.
• If you are enrolled in the iPhone upgrade program
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• , you must continue making payments for your device.
• Deletion does not cancel any repairs or Apple Store orders. However, any appointments you have scheduled at the Apple Store will be canceled and any open Apple Care cases will be permanently closed and unavailable once your account is deleted.
• Other questions? Read our FAQ.
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Before deleting your account:

• Make a local copy or backup of your data
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• , or get a copy of your data from this site.
• Note: This data does not include your iTunes Store, Apple Books, and App Store purchases.
• Sign out of your devices
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•  and web browsers.
• Review your active subscriptions.
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•  They will be canceled when your account is deleted.

Account deletion is permanent. If you aren’t planning to use your account for now but may consider returning to it in the future, we recommend temporary deactivation instead of deletion.

To help us improve our services, select a reason for your request:

App Store and iTunes

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Apple ID

If you can't unlock your Apple ID

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password.

If your Apple ID is locked or disabled - Apple Support

Apple Cash

If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.

If your Apple Cash account is restricted or locked - Apple ...

Is it de-activated or deleted?

Watch this GIF below to deactivate or Delete your Apple ID.