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My ipad pro screen went black. Can I get it to start up again and how?

My ipad screen went black. Can I get it to start up again and how?

iPad Pro, iPadOS 14

Posted on Feb 27, 2021 2:55 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2021 3:08 PM

First, connect your iPad to its Power Adapter - and allow it to charge for at least an hour.


If iPad still isn’t responding, whilst still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Feb 27, 2021 3:08 PM in response to dottin123

First, connect your iPad to its Power Adapter - and allow it to charge for at least an hour.


If iPad still isn’t responding, whilst still connected to the Power Adapter, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

My ipad pro screen went black. Can I get it to start up again and how?

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