Why can't I access my email on icloud.com? From an internet browser. I can sign in to my icloud account, but when I select the mail, it will not load. I do have it turned on to load my email to icloud.

Why can't I access my email on icloud.com? From an internet browser. I can sign in to my icloud account, but when I select the mail, it will not load. I do have it turned on to load my email to icloud from my apple device.


Posted on Feb 27, 2021 4:43 PM

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Posted on Feb 27, 2021 5:04 PM

If you turn on Email in icloud setting it will not sync your third party email, like Gmail, Hotmail, or Yahoo mail to your iCloud email


The trigger for mail in iCloud is for syncing your iCloud mail to your iPhone, not syncing your 3rd party mail to iCloud.

3 replies

Feb 27, 2021 5:41 PM in response to Puttheneedleontherecord

Yeah, then you shuld be able to view your email on icloud.com


If no browsers work it migth point to some kind of issue on the server/your account


To isolate further you could try from another network and computer if possible


If it Still happens:

Contact Apple for support and service - Apple Support


As that means its likly something needs to be fixed by apple


Good luck

Feb 27, 2021 5:20 PM in response to Androish

So, it is my email that is sent directly to my .me email address. It is not a google, or yahoo or any other email provider. It is an apple email address.

I was trying to use a windows laptop. And I can sign in using an internet browser to get into iCloud.com. I click the mail icon, and it will not retrieve my email.

I just got onto a Mac laptop. Tried the same thing and was able to access my email on that. So, I am guessing it is the internet browser I am using? I tried IE, Edge and Chrome on the Windows laptop.

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Why can't I access my email on icloud.com? From an internet browser. I can sign in to my icloud account, but when I select the mail, it will not load. I do have it turned on to load my email to icloud.

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