📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2rddgsmky Author

Level 1

4 points

Keyboard a1423 quit working with MacBook Pro?

keyboard a1423 quit working with MacBook pro

Posted on Feb 27, 2021 6:42 PM

Reply

Top-ranking reply

Community+ 2024

Level 10

125,093 points

Posted on Feb 27, 2021 6:55 PM

Reset SMC and NVRAM on your (not M1) MacBook Pro and try again, and try a different USB keyboard.

If there’s a hub or cable used here, try connecting directly.

Keyboards do fail.

USB ports can over-draw power and shut off temporarily, or can fail, too.

View in context

Similar questions

1 reply

Top-ranking reply

Community+ 2024

Level 10

125,093 points

Feb 27, 2021 6:55 PM in response to 2rddgsmky

Reset SMC and NVRAM on your (not M1) MacBook Pro and try again, and try a different USB keyboard.

If there’s a hub or cable used here, try connecting directly.

Keyboards do fail.

USB ports can over-draw power and shut off temporarily, or can fail, too.

Reply

Keyboard a1423 quit working with MacBook Pro?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up