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I cant download free app they ask for payment.Why its happen?

iPhone 7

Posted on Feb 27, 2021 11:50 PM

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Question marked as Best reply

Posted on Feb 28, 2021 8:17 PM

Hello Reth,


Free apps requiring a payment method is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance, or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.


If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165

- "You might need to have a payment method on file, even if the app that you want to download is free." This is the blanket statement that kind of says it all without Apple actually providing a specific reason.


Create or use your Apple ID without a payment method - https://support.apple.com/HT204034


If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905 - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more."


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


1 reply
Question marked as Best reply

Feb 28, 2021 8:17 PM in response to Reth07

Hello Reth,


Free apps requiring a payment method is not an uncommon observation. Some possible reasons are outlined in the links below such as outstanding balance, or ongoing subscriptions. You can try to set up your account without a payment method but you may find there is no option other than to enter a valid payment method to satisfy Apple's requirement. If the item is free you will not be charged. You can also later remove the payment method and see if it only needs to be there temporarily.


If you can’t download or update apps on your iPhone or iPad - https://support.apple.com/HT207165

- "You might need to have a payment method on file, even if the app that you want to download is free." This is the blanket statement that kind of says it all without Apple actually providing a specific reason.


Create or use your Apple ID without a payment method - https://support.apple.com/HT204034


If you can't remove your last payment method or use no payment method with your Apple ID - https://support.apple.com/HT203905 - "Learn why you can't use your Apple ID without a payment method in the App Store, iTunes Store, and more."


If you still have problems Click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232


I cant download free app they ask for payment.Why its happen?

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