You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: OliverTGH
OliverTGH Author
User level: Level 1
36 points

Safari Keeps Freezing on iPad

Hello,

My iPad Air 3 with WiFi and Cellular keeps freezing on Safari. It doesn't crash, Safari just stops working and then comes back to life again. Is this anything to do with the Experimental Features of WebKit. This normally happens when watching a video on a website, when adverts load into a website, and when I am typing something into a form or a document or simillar.


My iPad has been restarted many times to fix the problem and it is updated to the latest version of iPad OS.


Please reply to me as soon as you can -

Regards,

OliverTGH

Posted on Feb 28, 2021 3:24 AM

Reply
Question marked as Top-ranking reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,662 points

Posted on Feb 28, 2021 3:34 AM

Have you already tried to clear your Safari history and cookies using this procedure?:--> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

When done, restart your iPad.


If the issue still persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

View in context

Similar questions

4 replies
Question marked as Top-ranking reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,662 points

Feb 28, 2021 3:34 AM in response to OliverTGH

Have you already tried to clear your Safari history and cookies using this procedure?:--> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

When done, restart your iPad.


If the issue still persists, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).


Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support

Regards

Giulio

Reply

Safari Keeps Freezing on iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up