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Hi, my macbook pro screen goes suddenly black then 20 secondes later the computer swtich itself off. The only temporary fix that I found is plugging the computer to a screen via hdmi but that can’t be a long term solution
MacBook Pro 15″, macOS 11.2
If the external display works fine, but the built-in display has issues, then you will need to have the laptop repaired. Contact Apple or an Apple Authorized Service Provider so they can examine the laptop and provide you with an estimate for repair. In some regions it is possible to mail the laptop to Apple for the repair. Click the "Get Support" link at the top right of this page to see the options available in your region.
If the external display works fine, but the built-in display has issues, then you will need to have the laptop repaired. Contact Apple or an Apple Authorized Service Provider so they can examine the laptop and provide you with an estimate for repair. In some regions it is possible to mail the laptop to Apple for the repair. Click the "Get Support" link at the top right of this page to see the options available in your region.
Computer Screen blacking out
