You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Forgotten Log In Password

I cannot open my MAC because I cannot remember the log in password. I tried using my Apple ID and the Apple ID password. Nothing is working.

Is there anything that can be done?

Thank you.

SCAngela

iMac, OS X 10.11

Posted on Mar 1, 2021 10:03 AM

Top-ranking reply

Level 6

17,653 points

Posted on Mar 1, 2021 11:25 AM

If following the steps at https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac don’t work you’ll want to contact Apple by call or chat( do not chat from the Mac) for help from https://support.apple.com/en-us/HT201232

View in context

Similar questions